CLOUD COMPUTING/ HOSTED SERVERS /DATA CENTER HOSTING

During the years NetResults has operated in this datacenter, our client services have never been interrupted by site failures. Power and heating and cooling services have never failed us. Our clients couldn't possibly build a better data center with this level of redundancy and most important regularly scheduled maintenance and testing which is rigorously monitored.

Network

Uses a managed multi-homed, Tier 1 Network.

Implements failover systems for firewalls and routers.

We use only the best equipment provided by Cisco.

 

Physical Site

Power

World-class data center with redundant power.

100% multi-generator backup with 1,000 gallon fuel tank. Minimum 24 hour run-time for fuel capacity.

Minimum 2 hour response for additional fuel delivery.

4 hours of redundant battery reserve.

Generators auto start and auto transfer. Isolation bypass feature on automatic transfers.

True A/B power feeds from separate electrical utility sources.

Grounding in accordance with NFPA 70.

 

Environmental Controls

Fully redundant HVAC systems running during power interruptions on redundant diesel generators.

Cooling not less than 150 BTU/h per square foot with N+1 redundancy.

Temperature is maintained at 72 degress F dry bulb at ASHRAE 1%.

30% to 60% humidity non-condensing. Humidity control delivered via ATS/Leibert units via infra-red humidifier.

Under-floor cooling provided by computer-room grade equipment.

 

Physical Security

Standard 24/7 monitoring (facility, environment, servers, network, and services)

Onsite 24/7 building security.

Remote camera monitoring 24/7, digital recording archived

Access to equipment only to authorized personnel multiple level pass codes and key cards.

 

Emergency Controls

Pre-action sectioned sprinkler system rated for telecommunication/computer equipment.

Integrated smoke/heat detector system, activated only for specific areas.

Under-floor leak detection system

 

Service

Immediate response to Monitoring Down Events.

Customizable notification preference and standard response specifications.

Off-site data storage included for purposes of disaster recovery.